Privacy Policy

Privacy Policy

Introduction

Welcome to https://mis-sold-car-finance-claims-2.dreamdwellings.net (hereinafter referred to as “Mis-sold Car Finance Claims,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies governing user data collection and use.

Processing Activities

This Privacy Policy guides how we interact with you in the following scenarios:

  • When you create an account and use our applications or services as an authorized user.
  • During your visits to our websites, including any interactions with website features and content.
  • If you choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account creation and management, including usernames, passwords, and contact preferences.
  • Payment Information: Data associated with financial transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: Records of your financial activities on our platform, like loan applications, repayment schedules, and interest rates.
  • Purchase Information: Details about products or services purchased from us, including order numbers, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking and analytics purposes (e.g., IP address, device ID).
  • Location Data: Geographic data provided by your browser or device when you interact with our services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  • Social Media Information: Data from social media platforms when users choose to log in through such accounts for streamlined access.
  • Product Information: Preferences, selections, and interactions regarding our offered products or services.

We obtain this data through direct user input, tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and providing basic functionality.
  • Preference Cookies: Remember user preferences and settings to personalize content.
  • Analytics Cookies: Track visitor behavior, aggregate usage metrics, and improve our services.

Users can control non-essential cookie preferences through our Cookie Manager or browser settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless required otherwise by law. Once the retention period expires or when data is no longer needed, we securely delete or anonymize the information.

Security Measures

Mis-sold Car Finance Claims implements robust security measures to protect your personal data:

  • Encryption: We utilize encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict data protection standards.
  • Access Controls: Our systems have access controls in place, restricting unauthorized personnel from accessing sensitive data.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or solicit personal information from minors. If we discover that a child has provided us with personal data without parental consent, we will take steps to delete this information.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access and Rectification: The right to request access to your collected data and its correction if inaccurate.
  • Erasure (Right to be Forgotten): The ability to request the deletion of your personal data under specific circumstances.
  • Restriction: Limiting our use or disclosure of your data for certain purposes.
  • Data Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection and Non-Discrimination: Objecting to processing based on legitimate interests or direct marketing, without negative consequences.
  • Complaints and Appeals: The right to file complaints with data protection authorities and seek legal remedies if you believe your privacy rights have been violated.

To exercise these rights or for data-related inquiries, please contact our Privacy Team at [email protected] or through postal mail at:
[Privacy Team Contact Address]

Changes to Policy

Mis-sold Car Finance Claims reserves the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage users to review it periodically for changes.

Contact Information

For further questions or concerns about privacy or data protection, please reach out to our Privacy Team via email at [email protected] or through traditional mail at the address provided above.